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Privacy

Internet Privacy Policy

www.pacificbluegroup.com.au is a website of Pacific Blue Group Pty Ltd (“PBG”) ("We", "our" and "us" in this Internet Privacy Policy).  By using this site, you agree to the Internet Privacy Policy (“IPP”) of our www.pacificbluegroup.com.au website (the "website"), which is set out below.  The IPP relates to the collection and use of personal information you may supply to us through your conduct on the website.

We reserve the right, at our discretion, to modify or remove portions of this IPP at any time.  This IPP is in addition to any other terms and conditions applicable to our www.pacificbluegroup.com.au website.  We do not make any representations about third party websites that may be linked to the website or that We link to.  This IPP is also separate from the Privacy Policy of PBG, which is available upon reasonable request to our Privacy Officer.

We recognise the importance of protecting the privacy of information collected about visitors to our sites, in particular information that is capable of identifying an individual ("personal information").  This IPP governs the manner in which your personal information, obtained through the website, will be dealt with.  This IPP should be reviewed periodically so that you are updated on any changes.  We welcome your comments and feedback.

Personal Information

Personal information about visitors to our sites is collected only when knowingly and voluntarily submitted.  For example, We may need to collect such information to provide you with further services or to answer or forward any requests or enquiries.  It is our intention that this policy will protect your personal information from being dealt with in any way that is inconsistent with applicable privacy laws in Australia.

Use of Information

Personal information that visitors submit to our sites is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose, unless We disclose other uses in this IPP or at the time of collection.  Copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only.  You should be aware that providing information to another party through our site will result in the information being passed to the other party and your information will then be held subject to the privacy obligations of the other party which may not conform to this IPP.

Disclosure

Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where We have reason to believe that doing so is necessary to identify, contact or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities.  Also, We may disclose personal information when We believe in good faith that the law requires disclosure.

We may engage third parties to provide you with goods or services on our behalf. In that circumstance, We may disclose your personal information to those third parties in order to meet your request for goods or services.

Security

We strive to ensure the security, integrity and privacy of personal information submitted to our sites, and We review and update our security measures in light of current technologies.  Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure.

However, We will endeavour to take all reasonable steps to protect the personal information you may transmit to us or from our online products and services.  Once We do receive your transmission, We will also make our best efforts to ensure its security on our systems.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.  However, We will not be held responsible for events arising from unauthorised access to your personal information.

Cookies

Cookies are data that a Website transfers to an individual's hard drive for record-keeping purposes.  Cookies, which are industry standard and are used by most Websites, including those operated by us, can facilitate a user's ongoing access to and use of a site.  They allow us to customise the website to your needs.  If you do not want information collected through the use of Cookies, there is a simple procedure in most browsers that allows you to deny or accept the Cookie feature.  But you should note that Cookies may be necessary to provide you with some features of our on-line services.

Like many website operators, We also use independent companies to measure and analyse the internet usage across our websites.  These companies are leaders in the internet industry in interactive measurement technologies and market research.  We use their services to collect the following core information on the usage of our websites, including:

This aggregate, non-personal information is collated by them and provided to us to assist in analysing the usage of our websites.  This data is also accessible by media organisations and research companies, for the purpose of conducting industry comparisons with other Internet portals.

All pages on our websites are coded with software provided by them.  This is transparent to the user as the software makes use of an invisible image (via Javascript) or an invisible Java Applet*, at the bottom of the web page. This software stores a "cookie" in the browser, which contains a unique identifier.  This enables them to track the number of unique browsers to our websites.  This information is collected and aggregated by them, and in no way does this unique identifier identify a user personally.  We do not and will not marry any data collected by them with any personal information collected on our websites.

Their software code cannot be disabled entirely on our websites, as their code takes into account all web-browser configurations, including the disabling of Java and Javascript.  Their methods of measuring unique visitors takes into account the proportion of visitors who have disabled cookies in their browser.

* The use of Javascript and/or Java Applet is dictated by the browser you use.  Typically Internet Explorer users with Version 4 or above will use the Javascript method.  Netscape users, or users whose browser does not support Javascript 1.1, will use the Java Applet method.

Access to Information

We will endeavour to take all reasonable steps to keep secure any information which We hold about you, and to keep this information accurate and up to date.  If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.

In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us.

Links to other sites

We provide links to Websites outside of our websites, as well as to third party Websites.  These linked sites are not under our control, and We cannot accept responsibility for the conduct of companies linked to our website.  Before disclosing your personal information on any other website, We advise you to examine the terms and conditions of using that Website and its privacy statement.

Problems or questions

If We become aware of any ongoing concerns or problems with our websites, We will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.

Further Privacy Information

For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner's website.